Can't update pages

Elizabeth Fraser-Lilley

• September 13, 2025 12:16

I've been trying to make some changes to my website, with the Wordpress plugin, and once I have made them I click on the update button on the bottom right of the screen I get an error message saying the page can't be updated, and another message box saying the page needs a refresh as it could be open or being edited in another browser. I've tried closing everything down and starting again multiple times and keep getting the same response

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  Ariel H.

  • September 15, 2025 09:07

  Hi Elizabeth, 

  Thank you for reaching out. 

  To help troubleshoot the issue, please try the steps outlined in this guide: https://support.brizy.io/hc/en-us/articles/22590197512210

  If the issue persists, please provide us with temporary access to your WP Admin page so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/29444423484306
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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