Image element in templates throwing error

Caitlin Rice

• September 11, 2025 16:16

Hello there. In our custom templates we are setting up, each time we try to bring in the featured image element or the image element to choose the dynamic content, it is throwing an error and saying to open a ticket or remove this element. Here is a loom video. 

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  KC George

  • September 12, 2025 05:55

  Hello Caitlin,

  This error usually occurs due to Brizy and Brizy Pro version mismatch. Please check if you have these Brizy versions. If not, kindly update to these versions and check if the error disappears.  

   

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  Caitlin Rice

  • September 23, 2025 19:31

  This seemed to work. Thank you, KC George!

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