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"could not publish or save page" error

Comments

6 comments

  • Ariel H.

    Hi Ruel, 

    Thank you for contacting us.

    Could you please ask your hosting provider to temporarily disable ModSecurity in the server?

    If this is not possible, please ask them to revise the "SecRequestBodyLimit" in ModSecurity. This is explained here: https://support.brizy.io/hc/en-us/articles/22590197512210

    Once this has been done, please let us know so we can revisit your site and check it again.

    Best regards,
    Ariel H.

    0
  • Ruel T

    Hi Ariel,

    Just tried it and it did not fix the issue.

    Tnx

    Ruel

    0
  • Ariel H.

    Hi Ruel, 

    Kindly share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/29336682501650
    WordPress Admin URL:
    Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Ruel T

    I just sent the e-mail, pls check.

    0
  • Ariel H.

    Hi Ruel, 

    Thank you for contacting us.

    It looks like the issue is being caused by ModSecurity on your server.

    To resolve this, I recommend contacting your web hosting provider and asking them to disable ModSecurity for your website. If this is not possible, please ask them to revise the "SecRequestBodyLimit" in ModSecurity. This is explained here: https://support.brizy.io/hc/en-us/articles/22590197512210

    Once this has been done, please let us know so we can revisit your site and check it again.

    Best regards,
    Ariel H.

    0
  • Ruel T

    All good now, thank you!

    0

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