Condition tab missing in Popup Builder

O Sc

• September 04, 2025 08:16

Hi Brizy Support,

for the past few days my automatic popup has stopped working. In addition, the “Condition” tab in the Popup Builder is no longer visible. I’m a Brizy Pro user on Brizy Cloud.

Please check it - Thanks osc

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  KC George

  • September 04, 2025 08:47

  Hello O Sc,

  Please share the URL of the website where you are experiencing this issue. We will take a look. 

  You will see the "Conditions" tab only when adding an internal popup under CMS > Popup & Alerts

  

   

  The "Conditions" tab won't appear in popups that are added as a project in your dashboard.

  

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  O Sc

  • September 04, 2025 12:25

  Thank you for your response and the helpful hint. It was partly on my side — I had mixed things up. Everything is working perfectly now. Thank you again.

   

   

   

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