How do I cancel Shop subscription only?

No Ortiz

• August 31, 2025 23:38

Hi! I´m tryng to do this but there is no clear option to select and cancel Shop subscription.

I only see a general "Cancel Suscription" button but is not clear if it will cancel my other suscription also.

I don´t wanna take risk and loss all my job, please help.

 

Thanks =)

 

Noé

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  Ariel H.

  • September 01, 2025 11:22

  Hi Noé,

  Thank you for contacting us.

  Could you please share a bit more about why you’d like to cancel your Shop subscription? 

  If you’re having any trouble getting it to work, please let us know, we’ll be more than happy to assist and guide you so you can get the most out of it before making a final decision.

  You’re still within the 30-day refund period, so you have a few more days to try it out in case you’re experiencing any difficulties.

  Best regards,
  Ariel H.

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  No Ortiz

  • September 02, 2025 20:33

  Hi Ariel

  I´m just not using it, so won´t need the suscription.

   

  Thanks!

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  Ariel H.

  • September 03, 2025 09:49

  Hi Noé,

  We received confirmation that your subscription is now cancelled, and a refund is already on the way. It should be credited back to your account within 5–7 business days, or even sooner.

  Best regards,
  Ariel H.

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  John Rodriguez

  • April 19, 2026 22:45

  I need to cancel my shop subscription only. Can you please help me?

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  KC George

  • April 20, 2026 09:49

  Hello John,

  We have cancelled your Shop Business plan and have refunded $45.00 to your payment method.

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