Website format all changed

Siobhan Mcninch

• August 26, 2025 11:20

Hi Brizy Team,

This morning it appears that my website format has dramatically changed:  smcinternationalexpansion.com.  The only thing I have done is run the Brizy updates.

Can you please advise how to correct this urgently.

Thanks,

Siobhan

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  KC George

  • August 26, 2025 11:38

  Hello Siobhan,

  When visiting your website, we see the design at https://jmp.sh/QRJpeXkm What are the dramatic changes you are observing on your website format? Can you clarify? 

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  Siobhan Mcninch

  • August 26, 2025 11:45

  That is really odd as I promise you the formatting was entirely different (huge letters on blue background).  I had a colleague check it and she saw the same.  However, it now looks back to normal.  It did make me wonder though whether an issue has been caused because I didn't migrate before 1st August.  I couldn't follow the instructions at the time as this is in wp, not the Brizy dashboard.  Can you please tell me what I can do?

  Thanks,

  Siobhan

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  Ariel H.

  • August 26, 2025 11:52

  Hi Siobhan,

  Thank you for the update.

  The issue you saw was most likely caused by caching or a temporary page compilation problem, which can sometimes make the formatting appear incorrectly. Since it’s now showing normally, there’s no action needed on your end. The migration timing should not have caused this. If the problem appears again, please let us know and we’ll be happy to check further.

  Best regards,
  Ariel H.

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  Siobhan Mcninch

  • August 26, 2025 11:55

  Thanks, Ariel.  To be clear, I have NOT done the migration that I received an email about (seems it should have been done before April 1).  How do I now do the migration?

  Thanks,

  Siobhan

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  Ariel H.

  • August 26, 2025 12:41

  Hi Siobhan,

  It seems there may be a misunderstanding. You might be referring to the warning in the Brizy Cloud dashboard about migrating deprecated projects before August 1st. That notice only applies to Brizy Cloud sites, so since you’re using Brizy WP, you’re not affected.

  That said, I did notice that the layout on smcinternationalexpansion.com appears broken. If you could provide temporary access to your WordPress Admin, I’d be happy to inspect the site for you. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/29019761552402
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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