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5 comments

  • Ariel H.

    Hi Douglas,

    Thank you for bringing this to our attention. I was able to reproduce the issue on my end as well, and I’ve already asked a member of our team to look into it. We’ll keep you updated as soon as we have more information.

    Best regards,
    Ariel H.

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  • Douglas Rogers

    It's been 13 days since I brought the issue to your attention.  May I get a status update please?

    Doug

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  • Ariel H.

    Hi Doug, thank you for following up. I’m sorry for the inconvenience this has caused. The issue is still ongoing, and our team is working on it. I’ll keep you updated as soon as there’s progress.

    Best regards,
    Arie H.

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  • Douglas Rogers

    Another 3 weeks have passed.  I hope there is some good news to share regarding this issue.  

    Doug

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  • Ariel H.

    Hi Doug, 

    Thank you for following up. I’m sorry for the delay. The issue is still ongoing at the moment, but it’s already on our developers’ list and should be fixed in one of the upcoming updates. We truly appreciate your patience and understanding while we work on this. 

    Best regards,
    Ariel H.

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