Page builder backend not loading

Riaan Oliver

• August 14, 2025 23:16

Hi there,

I'm using brizy / pro and unable to edit my homepage, the Brizy editor loading page keeps displaying. 

On other pages it sometimes does work but the fonts dont load correctly and I'm unable to upload images.

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• 

  Ariel H.

  • August 15, 2025 08:15

  Hi Riaan,

  Thank you for contacting us.

  To help isolate the issue, please try the following steps:

  1. If you’re using Wordfence, switch it to Learning Mode and check if this resolves the issue.
  https://help.elegantthemes.com/en/articles/2395855-how-to-fix-saving-issues-while-wordfence-plugin-is-enabled
  2. Temporarily deactivate all other plugins except Brizy and Brizy Pro.
  3. Switch to a default WordPress theme (such as Twenty Twenty-One) and test again.

  These steps will help determine if the issue is being caused by a conflict with another plugin or your current theme.

  If the issue persists, please send us your site credentials so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28776006739986
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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