Timing Out Issues On Multiple Sites I Manage With Latest Brizy Upgrade
I manage 20 websites that run on Brizy. Every site is a bit different with plugins, but all sites, when updating, crashed. I was upgrading the below Brizy versions.
Brizy 2.7.4 to 2.7.5
Brizy Pro 2.7.2 to 2.7.3
Each site seemed to time out. Some sites would eventually load, but internal pages were at a slow crawl to load or would not load at all. I use Uptime Robot, and it couldn't get the sites to load at all, consistently marking them as down until I resorted to a backup of the site with the older version of Brizy. Once the order versions were reinstalled, all the sites worked fine.
I've stopped updating sites, and all sites are running the old versions of Brizy since the timeout issues didn't exist on the old versions.
I'm running WordPress 6.8.2, and all websites were hosted on SiteGround. Also, all sites, when updated, had their server cache cleared. Also, all sites used WordFence, and WordFence was put into learning mode and also deactivated when testing. Again, I was getting the time out issues along with other servers Uptime Robot uses.
Are you aware of these issues?
Thanks,
Chad
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Hi Chad,
Thanks for the detailed information. The issue might be connected to server-side caching on SiteGround. Please try purging the SiteGround cache completely and see if this makes any difference.
If the issue persists, please send us one of your site credentials so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.
Community Post link: https://support.brizy.io/hc/en-us/community/posts/28692525741714
WordPress Admin URL:
Username:
Password:Looking forward to your reply.
Best regards,
Ariel H.0 -
Ariel,
It seems like the second version you released yesterday 2.7.7 fixed the issues. I've updated three of 20 sites so far and everything seems to be working as it should.
Chad
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