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Problem with latest version

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5 comments

  • Ariel H.

    Hi Jesper,

    Thank for contacting us.

    Could you please try clearing your browser cache or using another browser to see if this makes any difference? If you have any cache plugins or server-side caching enabled, please flush those as well.

    Please try this and let us know how it goes.

    Best regards,
    Ariel H.

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  • Jesper Schlebaum

    I have tried that - but it is not helping.

    It is around 75 sites

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  • Chad Smith

    Same issue here on 20 sites we manage.  I have a support posting pending approval.

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  • Ariel H.

    Hi Jesper,

    Thank you for the update.

    To help isolate the issue, please try the following steps:

    1. Temporarily disable all other plugins except Brizy and Brizy Pro.
    2. Switch to a default WordPress theme (like Twenty Twenty-One).

    These steps will help determine if the issue is being caused by a conflict with another plugin or your current theme.

    If the issue persists, please provide us temporary access to one of your sites so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/28691152695186
    WordPress Admin URL:
    Username:
    Password:

    We will also need access to cPanel
    cPanel login URL:
    Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Jesper Schlebaum

    I think problem is solved in the version 2.7.7

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