Page freezes over time

Evija Auza

• August 08, 2025 07:32

So time to time if I don’t change something in the page - once it is ready and made - it freezes, as if falls asleep and I can’t open it. Same happened to another person opening it - the page is just not loading, however it is there and done. Maybe have updated it last time month ago. How can I make sure it doesnt freeze and loads instead - thinking about opening ecommerce business, that will have mostly only products page updated and all other pages will stay untouched once designed - then again they can stop loading ( “freez/fall asleep”). What to do???

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  Ariel H.

  • August 08, 2025 08:18

  Hi Evija,

  Thank you for contacting us.

  Please try to isolate the issue by disabling all other plugins except Brizy and Brizy Pro. It’s also a good idea to temporarily switch to a default theme like Twenty Twenty-Four to see if the theme might be causing a conflict.

  If this didn't help, please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28628924749330
  WordPress Admin URL:
  Username:
  Password:

  Also make a full backup of your site as a precaution.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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