Can't update page

Julio Garcia

• August 07, 2025 20:45

When attempting to perfom any changes on this page (https://inovacom.brizy.online) it shows an error pop up asking to refresh the page because the project may have been opened in another tab or browser. That's not the case. Anyway I made several attempts to delete cookies, log out and in back, and nothing helps. I can't switch the page to draft, or save any update. 

I looks like after the mandatory update of all pages several of them got problems when published using the sync feature. I had to download html files manually to make some websites to work again. Just wondering if that could be a reason. 

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  Ariel H.

  • August 08, 2025 08:45

  Hi Julio,

  Thank you for reaching out.

  We’ve received a similar report and we’re aware of the issue you described. Our senior support team is currently investigating the problem. We’ll keep you updated as soon as we have any developments.

  We apologize for the inconvenience.

  Best regards,
  Ariel H.

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  Julio Garcia

  • August 13, 2025 17:34

  Thank you Ariel. Any updates on this issue?
  I found out that duplicating the projects seems to solve the problem for now. But it won't be practical for so many of may projects, so it would be great to get it fixed anyways.
  
  Thanks,

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