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blocks showing editing mode but not on live mode

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4 comments

  • Ariel H.

    Hi Edgar,

    Thank you for contacting us, and we apologize for the inconvenience.

    Please provide us with temporary access to your WP Admin page so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/28598016945298
    WordPress Admin URL:
    Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Edgar Herrera

     

    thanks! 

     

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  • Ariel H.

    Hi Edgar,

    Could you please try making the changes as a Super Admin (not as a Subsite User) to the affected blocks, for example, reducing the block’s width or adding padding, and then save the changes? This will trigger a recompilation and check see if it resolves the issue.

    We’ve also released an update today, so please update and check if that also helps.

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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  • Edgar Herrera

    Hi Ariel, 

    The update helped, stoneatlanta is working again I didnt have to make any changes to it, 1 or 2 sites on the multisite i needed to update  global block for rebuild but just 1 or 2 sections. Thank you for this update. Its very cumbersome to have to update blocks in every customer site when updating, I appreacte the this update not having that issue. Will that no longer be an issue moving forward, or is that somethign will set aside time to do in each future update? thanks again for resvoling this ticket. have a great day. 

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