headers missing and there is extra space at the top
After doing the latest updates headers and footers are missing and i have to go into every single site to fix it by doing anythign to those - i have a lot of sites and it is taking a lot of time. and there is extra space at the top of the site for some reason. and i dont know how to fix it it wasnt like that before the updates.this is the image before i fix the header.
I am fixing it because i need to the site to look normal. but the space at teh top stays.
site is https://orlandoupholsterypros.com/
but its not the only site that has these issues
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Hi Tatsiana,
Thank you for reaching out. We’ve checked your website, and it looks like you've already fixed the issue.
We’re aware of the update-related issues you mentioned, including the missing headers. Our developers are actively working on a fix to ensure that future updates won’t break headers or affect site layouts. It may take a little more time, and we appreciate your continued patience.
Since you’re already familiar with the process, you’re always welcome to send site credentials to our community support inbox if you need help fixing any broken layouts.
Best regards,
Ariel H.0 -
Well, it is not exactly the easiest to have to go into about 100 sites and fix every single header and footer.
Also, the problem with white space above the header is still there. All of the sites now have it. a random white spacing that I can't do anything about. that is not part of the design.
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Hi Tatsiana,
I checked on our end, and the header appears to be working properly here. The white space issue you’re seeing is likely related to site caching. Please try clearing your site cache (including any server-side or CDN cache) and then check again. It may also help to view the site in a different browser to rule out any browser-specific caching.
Best regards,
Ariel H.0
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