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Migration and website menu

Jenny Parsons

Hi Support

Please could I have help finding the cloud dashboard to complete the migration and also the menu bar is not working properly on the website – is there something that we need to update or do to get it working?

Many thanks.

Jenny Parsons

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Comments

4 comments

Date Votes
  • KC George

    Hello Jenny,

    Please check if you have these Brizy and Brizy Pro versions. If you do not, kindly update to these versions. 


    As the second step, make a minor change to the header block (like increasing the padding by 1 pixel), click on the "Update" button towards the bottom right corner and check if the menu issue get resolved.

    If you need help with this, kindly give us access to your project. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

    Please let us know  in this forum when you send us the email.

    To see the projects you have in your Brizy Cloud dashboard, kindly sign in to your Brizy account at https://www.brizy.io/account/login and click on the "Go To Brizy Cloud" button.

    You will see a project that needs migration. If the project is not important for you, feel free to delete it. If you want to migrate it, kindly follow the procedure at https://support.brizy.io/hc/en-us/articles/25721772363666  

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  • Jenny Parsons

    Hi - we're still having probs with the menu - and just about to send over the above details 

    Many thanks

     

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  • Ariel H.

    Hi Jenny,

    Could you please check it again on your end? As my colleague KC suggested, the issue seems to be related to a version mismatch. Updating Brizy from 2.5.10 to version 2.7.14 has resolved the problem.

    Best regards,
    Ariel H.

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  • Jenny Parsons

    Thank you - that's great :-)

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