Missing Elements after updating the Brizy Pro Version

Radhakrishnan Kg

• July 21, 2025 08:03

Hi there,

I updated the Brizy and Brizy Pro plugin and I see after updating few of the elements have gone missing from the front end but when I check in the builder it is there. 

This happened after the update. no other changes were made. The elements missing are testimonial section, forms (has only submit buttons), header and footer.

 

I want to get this resolved at the earliest

 

0

• 

  KC George

  • July 21, 2025 15:13

  Hello Radhakrishnan,

  To fix the issues with the Brizy 2.7.x, kindly follow these steps.  

  • In the header block, make a minor change (like increasing the padding by 1 pixel) and save the project by clicking on the "Update" button to display the header in the website frontend.
  • In any other block with missing content, similarly, make a minor change (like increasing the padding by 1 pixel) and save the project. If multiple elements are missing within a block, you only need to change one of the elements and save the project. This will restore the all elements within the block in the frontend. 

  If you need help with this, kindly give us access to your project and we will do this for you. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/28215688337042
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

  0
• 

  Radhakrishnan Kg

  • July 22, 2025 04:27

  Hi Kc George,

  Thanks for your response.

  Making changes on the effected elements did work for me!

  0

Please sign in to leave a comment.