Display issues after Brizy and WordPress update (v2.7.3)

Shfbac Technology

• July 20, 2025 18:24

We are experiencing display issues.  It's showing properly on the mobile but not the desktop.  How can this be fixed?

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  Ariel H.

  • July 21, 2025 13:38

  Hi,

  Thank you for reaching out.

  Please ensure that both the Brizy and Brizy Pro plugins are updated to the latest versions. After confirming that, try making a small change to the affected page, such as adding a period to a text element or applying a 1px padding to the section or block that isn't displaying correctly, then save the page.

  This action helps force a recompile of the page content, which often resolves display issues like the one you're seeing on desktop.

  Let me know if this helps or if you continue to experience any problems.

  Best regards,
  Ariel H.

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  Shfbac Technology

  • July 22, 2025 00:14

  Updated both to the latest.  Made a change and it's still distorted.

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  Ariel H.

  • July 22, 2025 10:47

  Hi,

  Thank you for the update.

  Could you please try temporarily disabling all other plugins except Brizy and Brizy Pro to see if the issue still occurs? Additionally, we recommend switching to a default theme (like Twenty Twenty-Four) just for testing purposes.

  If the problem persists, please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28206814147090
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ariel H.

  • July 30, 2025 15:27

  Hi Sharika,

  Could you kindly check again and see if the issue still occurs on your end? Before doing so, please clear your browser cache and then try loading the website.

  Let us know how it goes.

  Best regards,
  Ariel H.

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  Shfbac Technology

  • July 31, 2025 16:56

  It's showing properly.  Please advise what was done to correct it.

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  Ariel H.

  • August 01, 2025 08:20

  Hi Sharika,

  Thank you for the update.

  We’ve fixed the issue by making a few minor adjustments to the affected blocks, for example, adding 1px of padding and then saving the changes. This step helps trigger Brizy to recompile the page, which often fixes issues with missing elements or broken layouts.

  If you have any further questions, please feel free to reply.

  Best regards,
  Ariel H.

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