Request for Refund – Duplicate Payment for Personal Cloud Subscription

Je Heart Care

• July 20, 2025 13:40

Hi Brizy support team,

 

I accidentally made two payment for a new Personal Cloud subscription on 17 July 2025. Could you please review this incident and let me know if it would be possible to receive a refund for the duplicate payment?

Thank you,

Vinh

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  KC George

  • July 21, 2025 07:08

  Hello Vinh,

  We have cancelled your second purchase of the Personal Cloud subscription on Jul 17, 2025 and have refunded $189.00 to your payment method. This transaction is likely to get credited into your payment method within 7-10 business days.

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