Cannot edit blocks

Nash R

• July 17, 2025 23:34

When I click the edit block button then try to click one of the setting options from the fly-out that appears, it suddenly disappears without allowing me to actually click any of the options. Therefore my blocks are uneditable. I've tried this in multiple browsers with the same result. Please assist ASAP.

This is using Brizy for WordPress. Here is a screen recording of the issue: https://app.screencast.com/1WhVPJGYdIrx4

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  Nash R

  • July 17, 2025 23:43

  Nevermind, it somehow started working properly. You can close this ticket for now.

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  Robert Ricketts

  • December 07, 2025 21:01
  • Edited

  I have this problem, too. 

  Same that Nash Ryker who posted this screengrab: https://app.screencast.com/1WhVPJGYdIrx4

  This is the exact same problem I'm having. It tends to happen on larger pages (well, large for me anyway).

  My site is pretty simple. Mostly static page text-based articles that I write, Usually has one small graphic and a wall of text. I might have 15 to 20 blocks on my larger pages. But each block contains text and one image.

  Once this happens then I'm stuck. I have to create a new page and copy-paste everything over. That usually fixes is, but not always.

  This is a serious enough issue that it's preventing me from moving forward with building my site. I've spent many hours on this site only to have this problem surface.

  Is this a community help site only, or does Brizy tech support read this?

  thanks.

   

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  Ariel H.

  • December 08, 2025 10:20

  Hi Robert,

  Thank you for reaching out.

  We’ve reviewed the issue on our end but were unable to replicate it - https://youtu.be/Huk1u4pvBQo
  Could you please provide us a short screencast to demonstrate the issue?

  In the meantime, please confirm if you can replicate the issue with all other plugins besides Brizy and Brizy Pro disabled? Also, try using another theme and see if this makes any difference?

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28156040012050
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • December 09, 2025 15:04

  Hi Robert,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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