Brizy Forms not working

Esther Van Wageningen

• July 17, 2025 09:43
• Edited

Since a few days Brizy Forms stopped working. I can't connect forms to Brevo or MailerLite. Can you please fix this? Think it's due to an update, because it worked perfect for months. Thanks in advance!

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  Ariel H.

  • July 17, 2025 11:58

  Hi Esther,

  Thank you for reaching out to us, and I'm really sorry for the trouble caused.

  This issue has been addressed in the latest Brizy updates. Please make sure you’ve updated to Brizy 2.7.1 and Brizy Pro 2.7.1, as these versions include important fixes.

  

  After updating, we recommend duplicating and reconfiguring your Brizy forms as needed. This should help ensure they work properly with the latest version.

  Let us know if the issue persists after trying the above. 

  Best regards,
  Ariel H.

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  Esther Van Wageningen

  • July 17, 2025 21:56

  Hello Ariel, 

  Thank you. I have the newest versions of the plug-ins. For the free version I even have 2.7.2 already, but I still have the same problem. 

  When I try to connect to MailerLite or Brevo I have to fill in the API-key and when I do that, the loading wheel just keeps spinning, but nothing happens after that. So I still can't connect the apps. 

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  Ariel H.

  • July 18, 2025 10:47

  Hi Esther,

  Please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28139016346770
  WordPress Admin URL:
  Username:
  Password:

  Additionally, please let us know which specific pages have the forms that are not working properly so we can inspect them directly.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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