Site not loading after connecting custom domain

Justin Hammond

• July 17, 2025 04:31

Hi there, I've connected my custom domain and Brizy is showing the records as green/successfully added, but my site still isn't loading. It did load at first when I made the connection a few hours ago but it has since stopped.

Here's a 1 min. video showing the issue:

https://www.berrycast.com/conversations/45be3b8f-6932-5ef2-a8aa-c66b6119a026

Thank you,

Justin

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  KC George

  • July 17, 2025 10:31

  Hello Justin,

  Have a look at https://jmp.sh/9YX2xiwS for my test. As you can see, the website loads well at my end. Kindly visit your website from different browsers, using different ISPs and different devices and let us know if the problem persists.

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