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Post latest update, assets wont show, menu disappears when I fix

Benaiah Brown

Half of the site's assets are not loading on the live site. Sometimes when I delete them and add them back it fixes the issue, or when i duplicate and delete the original. Either way is very cumbersome.

What's worse is that certain changes seem to inexplicably cause the menu to disappear. I can't figure out why that is or what the common denominator is there.

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Comments

4 comments

Date Votes
  • Ariel H.

    Hi Benaiah,

    Thank you reaching out, and I'm sorry to hear you're dealing with these issues.

    We’ve identified similar problems related to the recent update, and they should now be resolved in the latest versions (Brizy 2.7.1 and Brizy Pro 2.7.0).

    Once updated, try making a small change to the affected pages or the global header (like adding 1px of padding) and then re-save. This can help trigger a recompile and usually brings back the missing assets or menu.

    If you’re still seeing problems afterward, feel free to let me know, and I’ll be glad to assist further.

    Kind regards,
    Ariel H.

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  • Benaiah Brown

    Hi, Ariel,

    This is not helping the issue. I added 1 px of padding to the global header, and now the whole header and footer menu are gone, and the assets still haven't reappeared. Please advise. 
     
    Thanks,
    B
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  • Ariel H.

    Hi Benaiah,

    Thank you for reaching out, and I’m sorry to hear about the issue.

    Please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/28129655721234
    WordPress Admin URL:
    Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Ariel H.

    Hi Benaiah,

    We've updated both Brizy and Brizy Pro on your website. Upon checking, the menu appears to be working properly on the pages you mentioned - https://youtu.be/BPiavIxDKKY

    Please continue to observe the site, and if you notice any other issues on your pages, just let us know and we'll be happy to take a look.

    Best regards,
    Ariel H.

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