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CSS not working after updates

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8 comments

  • KC George

    Hello Xander,

    We apologize for the inconvenience. Can we take a look at your WordPress Dashboard to fix the above issue? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

    Please let us know  in this forum when you send us the email.

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  • Xander Guldie

    Hello Kc,

    Thank you, the mail with al the specs has been send.

    Please let us know if you need anything more and/or how to proceed.

    Best regards, Xander

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  • KC George

    Hello Xander,

    My colleague Basharat has fixed the embed codes on your homepage. Please check.

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  • Xander Guldie

    Hello Kc,

    Thank you for your quick response. Yesterday I’ve updated Brizy again and still the CSS malfunctions.

    I saw the plugins NitroPack and Object Cache 4 everyone were deactivated, but these are critical plugins for us so I turned them on again.

    Please notice there are multiple pages with the same CSS error:

    https://jutekoffiezakken.nl/dienbladen-medium/
    https://jutekoffiezakken.nl/kussens-sierkussens/
    https://jutekoffiezakken.nl/kussens-loungekussens/
    https://jutekoffiezakken.nl/wanddecoratie-recht/
    https://jutekoffiezakken.nl/wanddecoratie-rond/
    https://jutekoffiezakken.nl/hoeden/
    https://jutekoffiezakken.nl/losse-jute-koffiezakken/

    All those pages seems to have also issues with:
    • No drop shadow in hero section anymore “Duurzame wanddecoratie… koffieplantages van”
    • All CSS buttons: you see the actually CSS code

    Please just scroll to a page, you’ll see what I mean.

    There are also CSS problems at this page:

    https://jutekoffiezakken.nl/koffieboeren/ 
    See bottom of this page.

    On mobile there are also some new problems, but please let’s face above problems first.

    Thank you. 

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  • KC George

    Hello Xander,

    We have worked fixing the issues with the HTML embed codes on all pages listed above. Kindly check and let us know if we have missed out anything. 

    If the drop shadows on the above pages are not fixed, please share a screenshot highlighting the issue. Please also check and let us know other issues related to the update.   

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  • Xander Guldie

    Hello Kc,

    Thank you so much, CSS is fixed! 🙏🏼 Also drop shadow is back as original.

    I would like to understand what your college has done to solve this CSS issue, what was the solution? So I can learn from you to solve issues like this next time myself. Less need for support = win win.

    There is one little new issue on this page:
    https://jutekoffiezakken.nl/over-ons/ 

    In the Brizy builder (mobile zone) I can’t select the settings button anymore in my hero section (picture with a lot of people on a row). My first guess is that long time ago I made some padding settings, just to wide so the settings button get out of screen. How do I get this button back?

    I understand this question is out of topic, so if you want me to start a new post, please let me know.

    Thank you, Xander

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  • KC George

    Hello Xander,

    We have fixed the issue with the page https://jutekoffiezakken.nl/over-ons/ by removing the negative margin added to the block.

    We made the HTML embed codes visible in the frontend by following the procedure at https://jmp.sh/gBzg18E3. The  CSS code we used for highlighting the Embed element is

    .brz-embed-code{ background : red !important; border:10px solid green !important; } 

     

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  • Xander Guldie

    Thank you so much Kc, great support!! 👏🏻 Everything is working again.

    All the best from The Netherlands!

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