Adding Payment Method

Mollie Petsche

• July 16, 2025 18:21

I keep getting an error saying it can't update my payment method. Please help. 

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  Ariel H.

  • July 17, 2025 01:21

  Hi Mollie,

  Thank you for reaching out. I'm sorry to hear you're having trouble updating your payment method.

  To better understand the issue and assist you more effectively, could you please provide a bit more information? For example:

  • What specific error message are you seeing?
  • Are you trying to update the payment method through your account settings or during checkout?
  • Have you tried using a different browser or device?

  Any additional details you can share will help us look into this more accurately. 

  Looking forward to your reply.

  Kind regards,
  Ariel H.

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  Mollie Petsche

  • July 17, 2025 12:01

  Please see below error. Just trying to update a card.

   

  Thanks,

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  Ariel H.

  • July 17, 2025 13:00

  Hi Mollie,

  Thanks for the update! Just to clarify, are you making the changes from your Brizy Account dashboard, or directly on your WordPress site?

  Let me know so I can better assist you.

  Best regards,
  Ariel

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