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Missing Header - keeps disappering

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3 comments

  • KC George

    Hello Eilidh,

    When visiting https://freshspace.co.uk/ I see the design at https://jmp.sh/TlHarlAV. Both the header and the footer look good. Are you still facing the above issue? 

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  • Darren Nicholls

    Hi,

    That is because we have spent our whole working day fixing various other sites. With our own website, after much troubleshooting, we finally disabled the caching plugin, had to delete the global settings and then reassign them to the specific blocks.

    My concern is that we were in exactly this position almost a year ago. Where after a large Brizy  update we lost a huge amount of time, some clients and also had clients mvoe over to Elementor as they had become that frustrated.

    Can you please escalate this and alos offer some assurance as to what we can expect with this more recent update.

    Thanks,

    Eilidh

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  • Ariel H.

    Hi Eilidh, thanks for the update. I’ve responded on the support thread here: https://support.brizy.io/hc/en-us/community/posts/28115337990162

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