No video function after Update

Hendrik Wenschuch

• July 16, 2025 11:45

Hello,

After the last Update up 2.7.0 did not works anymore any video from our commercial company website. This is the second contact about a issue by play videos with the support before.
If after every update of our company websites become unusable and we then have to invest a lot of time to even be able to restore functionality, we have to consider whether purchasing a Pro license was worthwhile.

kind regards
Hendrik Wenschuch
CEO TSplus Germany

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  Ariel H.

  • July 16, 2025 14:57

  Hi Hendrik,

  Thank you for reaching out, and I’m very sorry to hear that the recent update caused issues with video playback on your website.

  I sincerely apologize for the inconvenience this has caused, especially given your previous experience. We’ve since released Brizy 2.7.1 along with Brizy Pro 2.7.0, which address several issues reported after the initial update.

  Please update to these latest versions, check the front end to confirm the issue is fixed. Otherwise, try making a minor change to the affected block (for example, adding 1px of padding) and save the page. This often helps recompile the content and restore proper display and functionality, including embedded videos.

  Please try this and let me know how it goes.

  Kind regards,
  Ariel H.

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