How to update the brizy pro to the latest version
I am getting a message that your Brizy Pro is not working. Please update it to the latest version. Please guide me through the process.
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Hi Prajakta,
Thank you for contacting us.
It looks like you might have already tried updating Brizy and Brizy Pro from the Plugins area, but the message still says that Brizy needs to be updated, even after the update has gone through.
This can occur due to version mismatch. In some cases, you may need to click the Update button twice to make sure the update is fully applied.
To help you out, I created a short screencast with the steps: https://youtu.be/zjfaMjox9Kw
Let me know if you're still seeing the message after following the steps.
Kind regards,
Ariel H.0 -
I have an issue with updating the Brizy WP core file from wp.org. The pro version installed without issues.
I disabled 2 security related plugins before trying to download. I also downloaded the core plugins from my Brizy account but it gave the same error as shown.
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Hi, Milan again. I tried to enlarge WP memory (512MB) and max upload settinge (both 128 MB on cPanel).
Still can't update Brizy WP core. See screenshot. I also noticed the error message is about not installing a font type.
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Hi Milan,
Thank you for reaching out. The update failed due to a file permission issue on your server, which is preventing WordPress from copying one of the Brizy files.
Kindly contact your hosting provider and ask them to check the file and folder permissions for your WordPress installation.
Please try this and let me know how it goes.
Kind regards,
Ariel H.0 -
Hello Ariel,
found the issue (I'm my own hoster). The site of my client had not enough diskspace to copy all files so
I modified the account and enlarged diskspace. All is working fine now. Thanks for your attention.
Best regards,
Milan.0
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