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Problems publishing the domain

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5 comments

  • KC George

    Hello Sua,

    Your website appears available at https://www.suasede.com.br/. If you continue to see the SSL error, please reload the page in your browswer

      

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  • Sua Sede

    Hello Kc George, how are you?

    The project we are facing this problem is the CWSP (https://alpaca78116815.brizy.s...),

    Can you help me with it?

    Thanks

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  • KC George

    Hello Sua,

    Kindly add a custom domain to this project following the procedure at https://support.brizy.io/hc/en-us/articles/360041764052 Are you facing any problems while publishing the project on a custom domain?

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  • Sua Sede

    Hello Kc George,

    I'm currently facing some issues publishing our project on a custom domain.

    I'm from a Brazilian company, and we previously hosted our website with two providers: HostGator and UOL.

    I don’t know all the technical details, but after updating the Entry A and CNAME on these servers to point to our new website on Brizy (https://alpaca78116815.brizy.site/), the site remains offline. It appears that the connection is recognized from Brizy's end, but the broader internet doesn't acknowledge the new website as being live.

    Our IT team is working to resolve the issue on our side, but I'm reaching out to you for assistance as well.

    At this point, I'm not sure where the problem lies.

    Could you please help us with this?

    Thank you very much.

    Best regards,

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  • KC George

    Hello Sua,

    I see that you have not added a custom domain to your project https://alpaca78116815.brizy.site/. Have a look at the screen recording https://jmp.sh/sLeiFD82 for my test. Kindly follow the instructions in the article linked above and let us know the progress. 

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