Suddenly cannot update pages

Matt Curtis-Holloway

• July 11, 2025 12:17

Hi, 

I've started getting the following message whenever I attempt to update a page.
I am currently unable to edit new pages successfully.
I tried switching off all plugins except memberpress and Brizy but it still persists.

I am using BunnyPress CDN but have tried disconnecting the plugin but to no avail.
This will affect my site and business if I cannot edit new pages.
Currently running Brizy-Pro Version 2.6.14  on Brizy Version 2.6.22

0

• 

  Ariel H.

  • July 11, 2025 12:20

  Hi Matt,

  Please follow the steps on this link to possibly address the issue: https://support.brizy.io/hc/en-us/articles/22590197512210

  If this didn't help, please share your WordPress admin login details with us so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28011779137170
  WordPress Admin URL:
  Username:
  Password:

  Also make a full backup of your site as a precaution.

  Looking forward to your reply.

  Best regards,
  Ariel H.

  0
• 

  Matt Curtis-Holloway

  • July 11, 2025 13:13

  Hi Ariel,
  
  I've added you as a Wordpress Admin and sent through the details. I'm starting to get out of my depth and don't want to break my site. Its being hosted on IONOS and their support has been terrible today when asking them to increase the ModSecurity Limit.
  Many thanks

  Matt

  0
• 

  Ariel H.

  • July 11, 2025 13:45

  Hi Matt,

  Thank you for your cooperation.

  It seems the editor is encountering a server error when attempting to update content.

  

  Error 500 is often related to a server-side issue or a security rule that may be blocking the request. We recommend contacting your hosting provider so they can help identify the cause of the problem.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.