This page needs a refresh

Noxx Agency

• July 10, 2025 13:35

Please help! "This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser" message. Solo dev, only one builder tab is open. I've updated all of my plugins, ran the DB cleaner, and switched browsers updated the php version and so on.

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  Ariel H.

  • July 10, 2025 13:55

  Hi,

  Thank you for contacting us.

  Please provide us temporary access to your WP Admin credentials so we can inspect your site. You can add us as an Admin user from your Dashboard and send the following details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27988509895954
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your response.

  Best regards,
  Ariel H.

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  Noxx Agency

  • July 10, 2025 14:06

  Sent!

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  Ariel H.

  • July 10, 2025 15:06

  Hi,

  Thank you for your cooperation.

  The console currently shows 504 Gateway Timeout errors when using the Brizy editor. The issue appear to be related to AJAX requests to admin-ajax.php that involve large payloads.

  

  Could you kindly check with your hosting provider if the ModSecurity directives SecRequestBodyLimit and SecRequestBodyNoFilesLimit can be increased? These settings might be blocking larger requests.

  We recommend increasing both values to at least 10485760 (10MB) or higher:

  SecRequestBodyLimit 10485760  
  SecRequestBodyNoFilesLimit 10485760

  Alternatively, they may whitelist /wp-admin/admin-ajax.php to allow these larger requests.

  Best regards,
  Ariel H.

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