Unable to add a license
I just purchased pro and I'm unable to add my license I get the following error:
"The remote server response code is 403."
I've seen multiple threads on this doing a google search, so this appears to be a somewhat common issue with IPs being blacklisted somehow.
My site check comes back clean, so I'm not sure how we can get this sorted or if you can add my IP to the whitelist: https://sitecheck.sucuri.net/results/cfhelps.org
I'm using a shared host (dreamiest).
Thank you,
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Hi Stephen,
Thank you for reaching out.
The 403 error you're seeing usually means that your server might be blocked from accessing our license server. This can occasionally happen due to hosting restrictions or firewall settings.
As a temporary workaround, you can activate your Brizy Pro license in a local development environment. Once you're done working on your site, you can migrate it to your live server.
Alternatively, you can set up a fresh WordPress installation locally, activate the license there, and then migrate the entire site, or just export the database to your live environment.
For local development, tools like XAMPP, WAMP, or Local by Flywheel work well. To handle the migration, we recommend using the WPVivid plugin, which allows you to transfer your full site or just the database after activation. This approach is good for newly installed WP sites, it might be complex if it is an existing site, but this works as well.
Please feel free to reach out if you need help with any part of this process, we're glad to assist further.
Best regards,
Ariel H.0
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