Custom Domain-Not Found

Amirabbas Kamgar

• July 03, 2025 04:11

my website was fine for few weeks , now under the dns setting i see current data not found(both red) i also see the connection not private message! net::ERR_CERT_COMMON_NAME_INVALID...Is it necessary for the support team to manually install the SSL certificate for my website, or is there an automated option available?

 

0

• 

  KC George

  • July 03, 2025 10:22

  Hello Amirabbas,

  Looks like you have changed Name Servers in your Host Gator account (possibly my mistake) and the Name Server changes are still being propagated. Have a look at https://jmp.sh/pTZmt6f1. You can see that in most locations around the world, your domain name does not have a Name Server associated with it.

  Keep a watch on the progress of propagation by visiting https://dnschecker.org/#NS/moldwiper.com and clicking on the "Search" button. When the Name Servers are displaying correctly in most locations around the world, check if the SSL issue resolves. Propagation can take 24-48 hours.

  

   

  If you continue to see the SSL error after propagation completes, kindly follow instructions under the heading "In case of SSL protocol error" at https://support.brizy.io/hc/en-us/articles/360041764052 

  

  0

Please sign in to leave a comment.