White Screen on Live page, but WP Admin still accessible

Balram Nair

• July 03, 2025 03:47

Hi, the live site on a client website that i am building is just plain white on the frontend, however when i go to the backend, everything seems to be normal. This is the second occurrence because I had the same issue with another client just few days back (totally different server and website, also built on Brizy Pro).

I dont think its another plugin issue because when i deactivate all other plugins, the issue persists. For the previous site, I had a backup so after i restored the backup the issue was no longer there. For this site however, ive just started building it so there is no backup for it. Please do kindly let me know what shall i do?

I have already done the following:
1 - Deactivated all plugins except Brizy and Brizy Pro
2 - Cleared the cache
3 - Deactivated Brizy and Brizy Pro (site displays normally according to default theme when i do this)
4 - clone the site to a different server (same issue, no difference)
5 - Used a different browser to access the site, also tested on mobile but with same results.

Please do kindly advise ASAP, thank you.

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  KC George

  • July 03, 2025 12:40

  Hello Balram,

  To help us investigate, kindly provide the URL of the website where you are having this problem.

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