Content Blocks Disappearing
The site I am working on is called WarriorHub.net. Most of the pages are protected by membership. To even see the issue I am speaking about will require that you have Admin privileges. Here's what is happening:
I am using Registration Magic and Profile Grid - which employs a number of Shortcode elements on pages. Here is a profile page when viewed without logging in:
When the viewer is logged in, the top menu header disappears (not good), the Restricted Page block disappears (as expected), but next two blocks are not correct either. A title block will not show and the shortcode-generated profile is not centering as designed. It is now left-justified.
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I have created an Admin account for you at https://warriorhub.net/wp-admin and sent the password reset to communitysupport@brizy.io.
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Hello Michael,
Brizy may not be compatible with ProfileGrid shortcodes. Hence you may need to look at a slightly different implementation approach for this project.
- Recreate the website header using Blocksy header builder. How to Use the Header Builder
- Recreate the website footer using Blocksy footer builder: Exploring the Footer Builder
- Configure all Brizy pages to use Blocksy header and footer by selecting the "Default" Page Template. Switch Brizy pages to the "Default Page Template", by selecting the "Page" icon on the left sidebar and then the "Default" option under "Page Template"
- Retain all ProfileGrid pages in the theme design and do not stylize using Brizy.
Have a look at https://brizy.support/ for a website developed using the "Default" Page Template. The header and footer are designed using Blocksy and the page content is designed using Brizy.
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Kc George -
If I hadn't already quite successfully built Profile Grid & Registration Magic into SynergyGreenClean.com (where I am having no issues) and the fact that this issue at WarriorHub.net just recently (within a week) appeared, I would tend to agree with you. The only difference between these two sites is the restrictive membership privileges on WarriorHub.
I also forgot to mention that I had prepared this video (https://youtu.be/pJmkM0SG9V4) for you.
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Hello Michael,
I disabled the membership feature added to the blocks within the "my profile" page; that did not help make the shortcode work with Brizy. All other attempts to make the shortcode work with Brizy did not succeed either. At the moment, we do not see an evidence to believe that Brizy is compatible with the ProfileGrid shortcodes.
Do you think we should look at https://synergygreenclean.com/ to see how the two plugins work together there?
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Feel free to inspect as much as you like, but please don't make any setting changes for we have a saying in Maine, 'If it ain't broke, don't fix it.'
I am a horrible proof-reader, but I may try copying an inspection of both pages and running them through ChatGPT to see if it can catch any errors in one, and not the other. So, 3rd-party influence (plugin, setting, code) has clearly broken one site and not the other. I truly appreciate your assistance in this matter.
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If I remember correctly, I have a staging site set up for this domain (SynergyGreenClean) where I can add you and you can pick at that in any many you'd like.
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Hello Michael,
At WarriorHub, the issue appears to be caused by the ProfileGrid Custom User Profile Tabs plugin. After deactivating this plugin, the profile page is now displaying correctly.
Could you please verify this on your end and confirm?
Regards Basharat
Brizy Support Team
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Thank you ever so much. That has been of great assistance.
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