Can't edit my website, says it's not Pro
Hi, I have a Pro Plan but it's saying I don't and is blocking certain elements. I can't add or edit some of the elements of the websites because I receive a message that I have to update or remove this element. I see that brizy turned it into a free site and another side project into the pro site but I switched them and am still getting the error. When did Brizy begin limiting the amount of features on this plan because I don't recall this in the past.
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Hello Brandon,
When activating the Shop Trial or Pro plans, our legacy plan users are experiencing a bug that causes their Pro plan to change to Free. We are working on fixing this bug and hope to release a fix soon. We may be able to roll out a fix within 1-2 days. We will keep you informed as we make progress.
We apologize for the inconvenience and appreciate your patience as we take time to fix this bug.
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Hello Brandon,
We have fixed the above bug. Your projects should have access to PRO features in your dashboard. Kindly check.
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It seems to be fixed. I didn't even want to begin a trial. It wasn't clear when pressing the button that a trial would begin. It would be nice if I could begin a trial once I'm able to actually try it. Thanks.
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Hello Brandon,
You can deactivate the Shop trial from your project by selecting the "Deactivate Shop" option in your project thumbnail.

When you are ready to try out the shop feature, activate the trial again in another project. Shop Trial can be activated for every project.
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