Locked Features despite no changes in my membership!

Train Effective

• June 27, 2025 15:16

All of a sudden I have these "upgrade to PRO to use this element" blocks everywhere despite not changing my membership and paying my membership fee on time. 

This must be a bug! 
Please help Brizy Support!

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• 

  Ariel H.

  • June 27, 2025 16:00

  Hi,

  Thank you for contacting us.

  We’ve received similar reports, and this appears to be an ongoing issue. We’re looking into it and will keep you updated as soon as we have more information. We apologize for the inconvenience and appreciate your patience.

  Best regards,
  Ariel H.

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  Marlon Mosquera

  • June 27, 2025 18:12
  • Edited

  I  have the same problem, and I paid my membership on February. Please help me!

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  Train Effective

  • June 28, 2025 10:47

  Hey Ariel, 

  any update on this issue? 
  This problem is costing us a lot of money because all our forms aren't working now!!!

  Thank you for your help!

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  Train Effective

  • June 30, 2025 08:10

  Hey Ariel, 

   

  we're growing rather impatient here! 

  Any updates on this issue? 
  
  
  
  

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  Ariel H.

  • June 30, 2025 08:30

  Hi Everyone,

  My apologies for the inconvenience and the delay. We've reminded our senior support team about the issue and marked it as a priority for today. I’ll keep you posted as soon as there are any updates.

  Best regards,
  Ariel H.

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• 

  KC George

  • June 30, 2025 14:27

  Hello Train Effective and Marlon,

  We have fixed this bug. Kindly check your dashboards to see everything works as expected.  

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