Brizy Cloud PRO account - cant publish domains

Rácz István

• June 27, 2025 08:28

Dear Team,

We have a Brizy Cloud PRO account since ages :) However, a few days ago when we're trying to publish a site to a custom domain, we are not able to do that, we receive a pricing popup instead of the domain settings.

 

Could you please check it as soon as possible?

Thanks in advance, bests,
Mate

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  Ariel H.

  • June 27, 2025 11:04

  Hi Rácz,

  Thank you for reaching out.

  Kindly let us know the name of the project you were working on and the workspace it belongs to, so we can check the issue further from our end.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Rácz István

  • July 01, 2025 12:05

  Hi Ariel,

  VHP workspace and the website name is VHP 2.0 (https://mallard066089f7.brizy.site/)

   

  Thanks in advance

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  Rácz István

  • July 01, 2025 12:55

  Furthermore, we have many projects we want to publish on a live domain like we used to do and were not able to do it, like Innow project.

   

  Could you please ASAP check it?

  Bests,
  Mate

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  KC George

  • July 01, 2025 16:17

  Hello Rácz,

  We are looking into this issue. We hope to get back to you tomorrow with a solution.

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  KC George

  • July 02, 2025 10:43
  • Edited

  Hello Rácz,

  You have access to 100 PRO licenses with your Agency Cloud plan.  With this subscription, you can create up to 100 PRO websites.  All 100 of the PRO licenses that were allotted to you have been used.  Therefore, you cannot publish additional custom domains websites.

  You could consider deleting a custom domain added to an unused website to free up a PRO license.

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