Brizy shop payment portal issue

James Hochmuth

• June 24, 2025 13:34

I am trying to pay for Brizy Shops for a client, but I am unable to reach the checkout page as it hangs on the payment screen. I have tried different computers and IPs, so I'm not sure what the issue is.

0

• 

  KC George

  • June 24, 2025 15:28

  Hello James,

  There was a bug with the payment for the Shop PRO plans. We have fixed it. Can you try again now?

  0
• 

  James Hochmuth

  • June 25, 2025 13:01

  I was able to purchase the shop for the staging site I am working on for a client. The payment went through, but the site I am working on still says "

  Shop trial ends in 10 days. Subscribe now to enjoy all features.

   

  I can see I purchased a shop Venture (Next bill Jul, 24, 2025). My question is, how do I attach or link the shop I bought with the correct website? I assumed that would happen automatically. Is there a central portal to manage shops? I'm not sure what to do next. thanks

   

  0
• 

  James Hochmuth

  • June 25, 2025 13:07

  I figured it out by reading another customer's question. I had to deactivate the temporary shop I had and reactivate it with the paid shop. All set, thanks

  0

Please sign in to leave a comment.