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Copy & paste styles not working

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6 comments

  • Ariel H.

    Hi B.j.,

    Thank you for contacting us. 

    To help us investigate further, could you please create a short screencast showing the issue in action? This will help us replicate the problem more accurately from our end.

    Looking forward to your reply.

    Best regards,
    Ariel H.

    0
  • B.j. Cbrtg

    Hello,

    Certainly. Here you go: https://streamable.com/f1h73n

    1
  • Ariel H.

    Hi B.j.,

    Thanks for the screencast you shared. I tried to replicate the issue on my end using the same Brizy version (2.6.22) and Brizy Pro (2.6.14), but everything seems to be working correctly, I’m able to copy and paste both elements and styles without any issues. I’ve recorded a short screencast here to show how it works on my end: https://youtu.be/7QO-slk65XY

    When you have a moment, could you try replicating the issue using a different browser to see if that makes any difference? This might help us determine if the problem is browser-specific.

    If the issue continues, could you please try the following steps?
    1. Switch to a default theme like Twenty Twenty-One.
    2. Disable all plugins except Brizy and Brizy Pro.

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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  • B.j. Cbrtg

    Hi Ariel,

    The problem only occurs in Firefox, in Chrome the copy and paste works.

    Is there a fix for the issue in Firefox?

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  • Ariel H.

    Hi B.j.,

    Thank you for the update. I was able to replicate the issue on my end using Firefox as well. I've asked one of my colleagues to look into it further, and we may escalate this to our development team if needed.

    I'll keep you posted as soon as I receive any updates. In the meantime, I recommend using Edge or Chrome to continue editing your websites.

    Best regards,
    Ariel H.

    0
  • Ariel H.

    Hi B.j.,

    Thanks for your patience. We’ve escalated the issue to our developers. It should be addressed in one of the upcoming future updates.

    Best regards,
    Ariel H.

    1

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