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Templates dont show up

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7 comments

  • Ariel H.

    Hi Bilawal,

    Thank you for contacting us.

    Could you kindly check if the issue persists when using incognito mode or a different browser? This will help us determine if it's related to a browser extension or caching issue. 

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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  • Bilawal Amjad

    I tried a different browser and it shows. How can I make sure it shows up on my regular chrome browser?

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  • KC George

    Hello Bilawal,

    Kindly delete cached images and files in Google Chrome following the procedure at https://jmp.sh/SLerEIjR and check if the issue resolves. If this does not help, please also delete cookies related to brizy.io following the procedure at https://jmp.sh/nTWu8K4C and check if helps.

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  • Bilawal Amjad

    Okay. Thanks. Can you help me figure our how to do drop down menu like in screenshot?

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  • Ariel H.

    Hi Amjad,  

    Thank you for the update.

    I’ve created a short screencast to demonstrate how to create a similar menu, which you can view here: https://youtu.be/6DbWUr_ZivU

    Let me know if you have any questions.

    Best regards,
    Ariel H.

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  • Bilawal Amjad

    Thank you. Having issues when trying to delete a "test" project and the website and pop-up within that project, when I click delete and enter the name of the project exactly how it is spelled, nothing happens. It does not get deleted. 

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  • KC George

    Hello Bilawal,

    Did you mean that you wanted to delete the "test" workspace when you said delete the "test" project? You must delete all projects within a workspace before deleting it. Kindly follow these steps

    • Delete "Popup #1" by selecting the "Delete" option in the project thumbnail
    • Delete "Project #1" by selecting the "Delete" option in the project thumbnail
    • Delete the "Test" workspace by selecting the "trash" icon
           
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