Random changes in Brizy pages and form submit configurations
We have an issue where changes happen to brizy pages that I don't make - for example, my pricing page has a block below the pricing that regularly jumps above the pricing which I do not do. When I see this, I move the block below the pricing and save and it will be fine for a number of days and then the block will move back up above the pricing after a period of time. I've had to move that block and save more than twenty times since March.
I also find my form submit (gmail or Wordpress) settings get reset randomly. The forms will work fine, and submits will work, but then randomly they stop working and when I check the settings, the configuration has been reset. This happens repeatedly. We've now had to reconfigure the form submit settings five times, after they have simply "disappeared".
Please help. We can't keep growing our website with Brizy with random changes happening.
Thanks
Mike
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Hi Mike,
Thank you for contacting us.
Regarding the block showing above your pricing table, this often happens when the block below is a global block. Global blocks update across all pages where they’re used, so changes made on another page or template can affect your pricing page too. If the block is only needed here, we recommend changing it to a regular block.
As for the form settings, they shouldn’t reset unless something is altering them. Are you using any automation, sync, or backup tools like WP Remote or ManageWP? These tools can sometimes restore older versions of your settings without notice.
If the issue continues, please check if it still occurs with only Brizy and Brizy Pro active, and let us know how it goes.
Best regards,
Ariel H.0
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