Not receiving activation email

Ian Wallbrech

• June 13, 2025 19:31

I have a team member who has not been able to activate their account because they are not receiving their activation email.

0

• 

  KC George

  • June 16, 2025 06:02

  Hello Ian,

  We apologize for the inconvenience. This is because our email notification system is currently experiencing a bug. We hope to fix it soon and we will inform you when it is working again. 

  0
• 

  KC George

  • June 16, 2025 06:19

  Hello Ian,

  The email notification issue has been fixed. If you have a user who did not receive an email notification, kindly delete the previous invitation and resend it. 

  0

Please sign in to leave a comment.