License key Activation Issue

Asim Mehmood

• June 13, 2025 05:44

Respected Support.
I am unable to add License key in my website. showing error when i add the licence key and click on activate button. 

The remote server response code is 403.

Please solve my issue.
Regards

Asim Mehmood

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• 

  Ariel H.

  • June 13, 2025 11:55

  Hi Asim,

  Thank you for contacting us.

  Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27372343709074
  WordPress Admin URL:
  Username:
  Password:
  Brizy Pro License:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Asim Mehmood

  • June 13, 2025 11:58

  Sure, and thanks for reply.
  Here is a login details
  
  username: AsimMehmood

   

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  Ariel H.

  • June 13, 2025 13:17

  Hi Asim,

  Thank you for your patience.

  We’ve manually activated the license from our end, so you should be all set now. That said, we’re still working on resolving the 403 error that occurs during license activation, and we’ll keep you updated as soon as we have more information.

  Please let us know if you need anything else in the meantime.

  Best regards,
  Ariel H.

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