Interface icons are not displayed

Evgeny Koltashev

• June 10, 2025 08:56

Good afternoon.

Interface icons are not displayed https://skr.sh/sW354vxAi5G

It is impossible to use the builder. I tried to open it through different browsers.

I've tried using the latest versions of the plugin. I also rolled back to the early ones, but it didn't help.

0

• 

  Ariel H.

  • June 10, 2025 12:11

  Hi Evgeny,

  Thank you for reaching out.

  Could you please try replicating the issue with all other plugins disabled except for Brizy and Brizy Pro? This will help us determine whether the issue is related to a conflict with another plugin.

  If the issue persists, please provide us with temporary access to your WP Admin page so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27299492214418
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

  0
• 

  Evgeny Koltashev

  • June 10, 2025 12:53

  It still doesn't work with third-party plugins disabled.

  I have sent access to the site to communitysupport@brizy.io

  0
• 

  Ariel H.

  • June 10, 2025 13:27

  Hi Evgeny,

  Thank you for your cooperation.

  The issue appears to be connected to your theme. I've installed and activated the Blocksy theme, and the issue no longer occurs.

  
  Best regards,  
  Ariel H.

  0
• 

  Evgeny Koltashev

  • June 10, 2025 13:40

  Thank you for your help

  0

Please sign in to leave a comment.