Form not sending to my email

Tim Artman

• June 05, 2025 17:59

I built a form for my website, but the email is not arriving in my inbox.  I have my Gmail address configured with the WordPress option under the form settings.  

When the form is filled and submitted, I am getting the successfully sent notification. 

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  KC George

  • June 06, 2025 06:05

  Hello Tim,

  Email notifications can be easily suspected as SPAM and hence may not reach the recipient. Please follow these best practices to avoid having your mail rejected by mail servers. Can you confirm if you have filled up these fields?

  • Subject: Do not omit the subject.
  • From Email: Make sure the 'From" Email' you use has the same domain as your website. The 'From Email' field on a form hosted at CNN.com can be form@cnn.com or info@cnn.com
  • From Name: This field should not be left empty.

  

  After filling up the above fields, kindly test the form once more. Wait for 5 minutes and check your Gmail Inbox and the SPAM folders. If you find the email notification in the SPAM folder, please select the "Report not spam" button to request Google to whitelist the "From Email" address.

  

   

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