"edit with Brizy" pages update is not working , I created the page using Brizy templates

Alexander Ivanov

• June 03, 2025 17:50

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  Ariel H.

  • June 04, 2025 12:20

  Hi Alexander,

  Please follow the steps on this link to possibly address the issue: https://support.brizy.io/hc/en-us/articles/22590197512210

  If the issue continues, try to isolate it by disabling all other plugins except Brizy and Brizy Pro. It’s also a good idea to temporarily switch to a default theme like Twenty Twenty-Four to see if the theme might be causing a conflict.

  If this didn't help, please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27152038333586
  WordPress Admin URL:
  Username:
  Password:

  Also make a full backup of your site as a precaution.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ariel H.

  • June 09, 2025 11:50

  Hi Alexander,

  Thank you for reaching out.

  I looked into the issue and noticed a 500 Internal Server Error showing up in the console. This usually indicates something on the server side may be preventing the request.

  

  It could be helpful to check your server error logs for more specific details. You might also want to review your PHP memory limits or any security settings that could be affecting AJAX requests:
  https://blogvault.net/wp-admin-ajax-php-500-internal-server-error/

  If you're unsure where to start, I suggest reaching out to your hosting provider for assistance, they’ll be able to take a closer look from the server side.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Ariel H.

  • June 12, 2025 09:29

  Hi Alexander,

  Duplicating the page appears to have resolved the issue, and the rest of the pages are saving without any problems. The menu issue also seems to be fixed, as shown in the screenshot attached.

  

  When you have a moment, please try it out on your end to confirm. Let us know if you have any other questions or need further assistance.

  Best regards,
  Ariel H.

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