This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Vijayakumar Ganesamoorthy

• May 28, 2025 10:05

We are encountering a problem. After updating the page, it displays the message: "This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser." We receive this notification consistently; please inform us of the reason for this occurrence.

I have cleared both my website cache and my browser cache. Additionally, I have disabled all other plugins, yet the issue continues.

I am using Brizy version: Version 2.6.18

I am using Brizy Pro version: Version 2.6.12 

0

• 

  Ariel H.

  • May 28, 2025 10:22

  Hi Vijayakumar,

  Thank you for contacting us.

  Please ensure that you are using the latest versions of Brizy and Brizy Pro.

  

  If the issue continues, please also try the steps suggested on this link to further troubleshoot the issue.
  https://support.brizy.io/hc/en-us/community/posts/27012299501330

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

  0
• 

  Vijayakumar Ganesamoorthy

  • May 28, 2025 12:16

  Hi Ariel H.
  
  I have attempted the suggestions you provided; however, we are still encountering the same issue.

  This is a staging page.

   

  
  

   

  0
• 

  Ariel H.

  • May 28, 2025 14:14

  Hi Vijayakumar,

  This issue may be caused by the hosting platform’s timeout limits on AJAX calls or firewall/WAF rules blocking the request.

  

  Please try increasing the timeout limit or checking if any firewall rules are interfering. Your hosting provider can assist with this if needed.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.