Element error message

Arthur

• May 28, 2025 04:22

I get the error message below when I try and edit an element in the backend

 

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  Kc George

  • May 28, 2025 05:17

  Hello Arthur,

  Incompatible versions of Brizy and Brizy Pro is the most common cause of this error. Kindly update Brizy plugins to these versions and check if the error disappears. If you continue to see the error, kindly get back to us. 

  

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  Arthur

  • May 28, 2025 17:47

  Hi, I have updated to the latest versions of Brizy & Brizy Pro, see below. The problem is still present. These versions are downloaded from my account. They are the latest updates as at 29.05.25

  

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  Ariel H.

  • May 29, 2025 08:19

  Hi Arthur,

  Thank you for the update.

  Could you please try to reproduce the issue with all other plugins temporarily disabled, keeping only Brizy and Brizy Pro active? This will help us determine if there’s a conflict with another plugin.

  If the issue still occurs after that, please feel free to share your WordPress admin login details with us so we can take a closer look for you. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/27004460881682
  • WordPress Admin URL:
  • Username:
  • Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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