port 25

Csaba Budai

• May 23, 2025 16:46

Hello,
I'm using Brizy to build a site hosted on Hostinger.
My domain and email are from Namecheap (Private Email service).

I’m trying to use SMTP settings in Brizy to send contact form emails using:

• SMTP host: mail.privateemail.com

• Port: 465

• Encryption: SSL

• Email: info@mydomain.com

However, emails are not being sent. I get this error:

nginx

MásolásSzerkesztés

SMTP send error No connection could be made because the target machine actively refused it. [::ffff:198.54.122.135]:25

It looks like Brizy is still trying to use port 25, which is blocked.
Can you confirm how to force the correct SMTP port (465 or 587) and encryption method?

Thank you in advance!

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• 

  KC George

  • May 23, 2025 17:29

  Hello Csaba,

  The error message indicates that your form is targeting port 25, which is the incorrect port. Can you confirm that you have set the right port number in your Brizy form SMTP settings?

  

  If you are using any SMTP plugin, kindly deactivate it and test again. Please test your SMTP settings at https://www.gmass.co/smtp-test and ensure there are no errors highlighted using red letters. Use the same settings in your Brizy form. 

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