My Brizy isn't updating...

Coach Johnson

• May 22, 2025 17:36

How do I add you to my Admin user on my Dashboard. I am having problem with Brizy. After I modify my page, I click on Update, it stalls, then a Window pops up telling me to Refresh. 

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  KC George

  • May 23, 2025 07:58

  Hello Johnson,

  Kindly follow the procedure at How to Create a Wordpress Admin Account to create an administrative user to your WordPress Dashboard and send us the following details to communitysupport@brizy.io

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/26895690790418
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Ariel H.

  • May 26, 2025 15:20

  Hi Coach Johnson,

  Thank you for your cooperation.

  We’ve looked into the issue, and it appears to be specific to the homepage. This typically happens when the page is quite large and contains many elements, some hosting providers set limits that can affect how such pages are saved.

  To address this, we recommend reaching out to your hosting provider and asking them to increase the PHP Max Input Variables setting to 10000. This should help prevent any issues related to saving large pages.

  

  Additionally, if the issue persists, it’s possible that a security firewall on the server is blocking the request when it exceeds certain limits. In that case, we suggest reducing the number of blocks on the homepage to avoid hitting those restrictions.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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